Manager of Customer Logistics

Mondelez International

Tatamy, PA

With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we're the world's #1 in biscuits and candy, and #2 in chocolate and gum. We're Mondelēz International, a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.

Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD.

Customer Service & Logistics

Customer Service & Logistics (CS&L) is where you'll integrate our end-to-end demand-driven supply chain. Working "from farm to shelf," you'll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.

JOB SCOPE

The Manager of Customer Logistics role provides total leadership and P&L responsibilities for their DSD operation. A MCL is responsible for partnering with customer teams, retail teams, and logistics/biscuit support teams to execute strategies through the development of local plans and tactics in support of those strategies across multiple product lines and categories. A MCL is responsible for coaching and developing their local branch teams which typically consist of salaried supervisors, associates, and coordinators and hourly warehouse and delivery employees. A MCL is responsible for managing branch resources and assets and providing supply chain support to local customers and branch business units. Also responsible for driving key KPIs under main categories of (1) Safety, (2) Service, (3) Cost, and (4) People.

KEY RESPONSIBILITIES

1. Source, onboard, and develop direct reports and branch teams in multiple settings (classroom, OJT, Work-with, etc..) across entire operation (delivery, cross-dock, dry warehouse). Coach direct reports in order to create and execute development plans and support individu

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