Medical Front Office Associate

Center for Diagnostic Imaging

Waukesha, WI

Be a part of something bigger, and join our team in Waukesha, WI as a Medical Front Office Associate and help transform lives through remarkable customer service. As a Front Office Associate, you will be the first point of contact for patients and referring professionals - answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. The schedule for this position is Monday - Friday from 7:00am - 3:30pm.

CDI delivers quality patient-centered care, showing in words and actions the true meanings of our core values of accountability, compassion, drive, excellence and integrity. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with.

ESSENTIAL DUTIES AND RESPONSIBLITIES: Creates a positive experience for every customer, every day by believing in and practicing The Experience

(65%) Registration

Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays

Answers phones and handles calls in an efficient and friendly manner

Fields calls appropriately for center associates

Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information

Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up

Orders office supplies as needed

Maintains supply of patient information sheets

Pushes imaging via electronic interfaces

Completes confirmation calls and provides preparation instructions to patient

Faxes reports, billing information, and medical release forms as requested

(25%) Scheduling & Insurance

Schedules patients and enters orders

Maintains an up-to-date and accurate database on all current and potential referring physicians

Accurately maintains patient records within radiology information s

Apply Now
Report this Job Please help us keep the site up to date by reporting any jobs that aren't accepting candidates, or that have have a bad apply link. We'll remove it as soon as someone from our team checks it out!
comments powered by Disqus
browse jobs about contact us