Senior Business Systems Analyst - Los Angeles

Tokio Marine HCC

Los Angeles, CA


Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Spain and Ireland, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance. Tokio Marine HCC products and capabilities set the standard for the industry, and many of the Company’s over 2,700 employees are industry-leading experts.

We have an exciting opportunity for a Senior Business Systems Analyst in our Corporate Headquarters located in Los Angeles, CA.

Position Summary:

Under limited supervision, analyzes and documents current systems functions and recommends changes to existing applications or interfaces. Works with technical team to implement and test changes. Supports users on existing information systems.

Key Responsibilities:

Relying on experience and judgment, the Senior Business Systems Analyst is responsible for accomplishing the following assignments. These assignments are broad in nature and work can be difficult.

Manage key customer relationships at all levels (includes Chief Information Officer and Vice Presidents).

Possess deep familiarity with insurance industry, TMHCC operations, and technology practices/systems to optimally serve customer projects.

Drive efficient project collaboration by brokering communication between technical teams and customers.

Run project workshops for requirements elaboration.

Serve as subject-matter expert (SME) for all appointed applications and systems.

Steward Business Analysis (BA) Center of Excellence with associated best practices and project artifacts.

Operate independently with minimal managerial direction.

Regularly travel across the country to support projects and cultivate customer relationships as the “face” of TMHCC’s Digital Program.

Participate in application steering committees.

Own responsibility for on-time, on-budget project delivery.

Prepare needs assessments and perform preliminary cost benefit analysis in order to align business needs

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